KleinBank: A financial partner you can trust

When Randy Haskins, KleinBank branch president in Buffalo, was asked what he believes has attributed to the bank’s longevity, he stated, “We’re fortunate to have customers that trust us and are loyal. Of course, that goes both ways. We believe in building relationships and contributing to, and maintaining, a strong community. This is evidenced when we look at our three commercial lenders who have a total of over seventy-five years in banking. In addition, the retail staff combined has over 135 years serving the local community.”

Haskins said, “The decisions KleinBank has made over the years have been based on sound business practices, sticking to what we do best – ‘old fashioned banking,’ and being fiscally conservative. We bring in local deposits and lend them right back out in the community, in the form of consumer, business and mortgage loans. We make an effort to be competitive with our products and services.”

Advancements in technology have also played a major role for KleinBank. While a high level of personal service is a huge priority of theirs, they also understand that customers want to do their banking as easily and conveniently as possible. “Our customers lead active lives, so they want to be able to access their accounts anytime, anywhere, which is what mobile banking, remote deposit and bill pay allow them to do,” said Haskins.

Beyond traditional banking services, customers can also get home financing advice from experienced mortgage banker, Suzi Louisiana. And, if customers desire investment services, they need to look no further than financial consultant, Amy Goering, and investment sales assistant, Carol Novacek. This group of individuals has a deep knowledge of their field of expertise, and believes in establishing a strong foundation of trust.

Making an impact to the financial well-being of their customers and helping businesses thrive in the community is what KleinBank is all about. Over 100 years after the bank began, it is still one of the largest family-owned state banks in Minnesota with $1.8 billion in assets and over 400 employees. “Our core values revolve around building relationships, integrity and continuous improvement,” said Haskins. “Everyone on our team considers it a privilege to be able to serve our customers.”